Order status
Check your order
Use any delivery update sent for your order. If you did not receive one or need help, contact us with the details below.
1. Check your messages
If a delivery update or tracking reference has been sent, use the link or reference in that message. Check the email address and phone number used at checkout, as well as your email spam folder.
2. Have your order details ready
Please provide your order number, full name, and the phone number or email address used when ordering.
3. Contact Zahra Fragrance
Send order detailsExpected timing
Dispatch
Within one working day.
Within one working day.
Delivery
Normally 1–3 working days across the UAE.
Normally 1–3 working days across the UAE.
If the expected window has passed
Contact us with your order details so we can check the available delivery information.
Contact us with your order details so we can check the available delivery information.